Missed calls are lost money.

Never miss another customer call.

CloudNext sets up and manages AI receptionists, websites and chatbots for trades and service businesses. Answer every call, capture every lead, and book more jobs without adding reception staff.

See pricing
Based in Hervey BayServing Australia-wideTrades firstPowered by BulletChat

Two ways we help

Websites + chatbot + AI receptionist bundle, or custom software.

The bundle is for trades and service businesses that want the phone and website handled. Custom software is for businesses that need an app, an MVP or a SaaS product.

For trades and service businesses

AI receptionist, website and chatbot, managed.

We set it up, test it and manage it. You keep your number, your calendar and your team. The AI handles the calls and enquiries you cannot get to.

  • AI phone receptionist and after-hours answering
  • Website chatbot that collects enquiries
  • Appointment booking and rescheduling
  • A website built to get enquiries, not just look good
For founders and software teams

Custom software, MVPs and SaaS.

The existing CloudNext track: custom web and mobile apps, MVPs, SaaS platforms and AI integration. Senior delivery, fixed-fee scoping and direct communication.

  • MVP and SaaS development
  • Custom web and mobile apps
  • AI integration and automation
  • 20+ years of software experience

The problem

The lead usually goes to the business that answers first.

For a trade, a missed call is rarely a missed call. It is a job that went to someone else.

After hours

Calls that go to voicemail while the business is closed, driving or on the tools.

When you're busy

Calls that arrive while the team is already on another job or with a customer.

Slow quotes

Enquiries that wait hours for a reply, then buy from the next business.

The numbers depend on the business. That is why the first step is a call-flow review, not a sales pitch.

How it works

We set it up. We keep it running.

You do not need to learn a chatbot builder or become a phone-system expert. That is the point of the service.

01

We map the missed calls

We look at how calls, enquiries and bookings arrive now, and where they get lost.

02

We set up the flow

Website, chatbot, AI receptionist, booking rules, calendar and call forwarding.

03

We test it properly

After-hours, busy times, emergencies, reschedules, bad lines and requests for a human.

04

We manage it

You get summaries, reporting and ongoing tuning. You do not have to become a chatbot operator.

Pricing

Two bundles. No website-only pricing.

Choose Website + Chatbot, or add the AI receptionist. Special setup price is 50% off until 31 December 2026.

Website + Chatbot

A website built to get enquiries, with a chatbot we set up and run. No voice receptionist.

Special price: $700 setup + $49/month

From 1 January 2027: $1,400 setup + $69/month

  • Mobile-first website and service pages
  • Enquiry forms and tracking of enquiries
  • 8,000 chatbot messages per month
  • Chatbot training and installation
  • Hosting, care and support

Good if: businesses that want a site that captures leads, without phone answering.

Website + Chatbot + AI Receptionist

Popular

The full lead-capture setup: website, chatbot and a voice AI receptionist that answers and books calls.

Special price: $950 setup + $79/month

1,000 mins: $199/month

From 1 January 2027: $1,900 setup + $119/month (1,000 mins: $299/month)

Extra minutes cost $0.30/min on 300 mins; $0.18/min on 1,000 mins.

  • Everything in Website + Chatbot
  • 300 voice minutes per month
  • AI phone answering, after-hours and when you are busy
  • Booking, rescheduling and call summaries
  • We set it up and run it for you

Good if: trades and service businesses that miss calls while on the tools.

See the full pricing guide

Special pricing ends 31 December 2026. Standard pricing applies from 1 January 2027.

Early clients

Setup waived for the first five trades businesses.

The AI receptionist is live. The setup fee is waived for the first five trades businesses who sign up before 31 December 2026. Monthly pricing stays as shown above.

  • A test run before you commit
  • Tested call handling, booking and a plan for when it can’t answer
  • A written scope and quote
  • A case study only with your permission
  • A Google review is never required
How case studies work

Questions

What business owners usually ask.

What does CloudNext do?+

CloudNext is an Australia-based software studio. It sets up websites, website chatbots and voice AI receptionists for trades and service businesses, and builds custom software, MVPs and SaaS platforms.

Do you only work with trades?+

Trades are the first focus because missed calls and bookings are a clear problem. The same setup can work for other service businesses. CloudNext also builds custom software for other industries.

Do I need to change my phone number?+

Usually no. In most cases your existing number can forward to the AI receptionist. CloudNext tests the forwarding and what happens when it can’t answer before go live.

Can I try the AI before I buy?+

Yes. We will set up a demo for you before you commit. Contact us and we will walk you through how it handles calls for your business, using your services, hours and booking rules.

Is this the same as BulletChat?+

BulletChat is the self-service chatbot platform. CloudNext is the service that sets up and manages the chatbot, AI receptionist and booking for you.

How much does it cost?+

Pricing depends on how calls are handled, minutes, connections and support. The pricing page explains the components, and the final quote is confirmed on a 15-minute call.

Next step

Tell us where the leads are getting lost.

A 15-minute call is enough to work out whether an AI receptionist, a website, a chatbot or a custom build is the right next move.