Website Chatbot
Turn website visitors into real enquiries.
A chatbot trained on your business that answers questions, captures contact details and starts booking requests. CloudNext sets it up and manages it for you.
What it does
A useful first conversation, not a pop-up.
- Answers common questions from your approved information
- Captures name, phone, email and the job details
- Starts a booking request and routes it to you
- Works after hours and during busy periods
- Can hand over to your team or take a message
The chatbot is powered by BulletChat, the self-service platform. CloudNext sets it up for you: we train it, install it, tune it and manage it.
Where it helps
- Trades with a website but few enquiries
- Businesses that get the same questions all day
- Teams that cannot reply instantly
- Businesses that want enquiries taken after hours
- Any site that needs a clear next step
How it works
Trained on your business, approved by you.
We collect
Services, hours, service area, FAQs, pricing rules and booking rules.
We train
The chatbot is trained on the approved content and tested against real questions.
We install
It goes on your site and collects enquiries, with calls passed to a person the way you want.
We tune
We review the conversations and improve the answers and flow.
Pricing
Start with the chatbot bundle, or add voice.
Website + Chatbot
A website built to get enquiries, with a chatbot we set up and run. No voice receptionist.
Special price: $700 setup + $49/month
From 1 January 2027: $1,400 setup + $69/month
- Mobile-first website and service pages
- Enquiry forms and tracking of enquiries
- 8,000 chatbot messages per month
- Chatbot training and installation
- Hosting, care and support
Good if: businesses that want a site that captures leads, without phone answering.
Website + Chatbot + AI Receptionist
PopularThe full lead-capture setup: website, chatbot and a voice AI receptionist that answers and books calls.
Special price: $950 setup + $79/month
1,000 mins: $199/month
From 1 January 2027: $1,900 setup + $119/month (1,000 mins: $299/month)
Extra minutes cost $0.30/min on 300 mins; $0.18/min on 1,000 mins.
- Everything in Website + Chatbot
- 300 voice minutes per month
- AI phone answering, after-hours and when you are busy
- Booking, rescheduling and call summaries
- We set it up and run it for you
Good if: trades and service businesses that miss calls while on the tools.
Questions
What business owners ask.
What does the website chatbot do?+
It answers common questions, captures the visitor's name and contact details, and can start a booking request. It works 24/7 on your website.
Is it the same as BulletChat?+
It is powered by BulletChat. CloudNext sets it up, trains it on your business and manages it for you.
Can it book appointments?+
It can capture a booking request and, where the calendar is connected, offer available times. The exact steps depend on the connection.
How is it trained?+
On your services, hours, FAQs, pricing rules and booking rules. You approve the answers before go live.
What happens if it cannot answer?+
It can take a message, offer a callback or hand over to your team. It should not invent an answer.
Next step
Want a chatbot that actually captures the lead?
Tell us what your website gets asked, and we will tell you whether a chatbot is worth it.